- It is easy to forget the important things to do after a motor accident, as the trauma can have an effect on your physical and mental ability.
- If at all possible and safe to do so, move the vehicle off the road to prevent further accidents and injuries. If the accident took place on a busy road, get the passengers out of the vehicle and out of danger.
- If there are any injuries, phone the ambulance service or the traffic department.
- You have to take down full details of the other party involved in the accident. Your insurance company will need the name, address, contact number, email address, the make and colour of the other vehicle, as well as the registration number. Check whether the registration number corresponds with the licence disc.
- Other helpful information would be the identity number of the other driver and driver’s license details.
- If possible, take photographs of the damaged vehicles. This will assist your insurance company to establish the exact damages and not end up paying for old damages that existed prior to the accident.
- All accidents, no matter how slight the damage must be reported to the police. Your insurance company will need an accident report.
- Even if you may be angry, stay calm.
- Do not leave the scene of the accident until all personal contact and vehicle details are obtained.
- When making your statement to the police, give them an honest reflection of what had happened, as a false statement may jeopardise you.
- Remember to take down contact details of any witnesses, as this will be needed if legal action is taken.
- Submit your claim with all the details and documents to your insurer without delay and ensure to tell them about any injuries that were sustained.
Most importantly: If your vehicle needs to be towed, phone Quicksure Assist on 0861 777 708 and they will arrange with the AA to tow your vehicle to an approved repairer. Do not allow any unauthorized tow truck driver to move your vehicle. They normally appear to be very helpful in offering to phone on your behalf. Do not fall for that, as they pretend to make a phone call to your service provider, but in the meantime it is a scam. Even if they try and convince you that they are authorized to move your vehicle do not believe them. If you let them tow your vehicle they will take it to a non-approved repairer and will not release it until you pay a ridiculous amount in release fees. Please bear in mind that your insurance company is not liable for these tow and release charges.
